Facility Management Services

The aim of this service is to help customers realize their IT investments by  managing their technology infrastructure to ensure availability, reliability, security and performance.

Depending upon the client's requirements, these services can be provided on a 365x24x7 basis and encompass a host of customized solutions & service that may include –  planning and design, procurement, installation, integration, migration assistance, system management, telephone/helpdesk support and on-site hardware repair and software support.

Our Facility Management Services consists of:

Server Based Solutions 

Our Server based solutions which involve both Microsoft® products and Linux distributions (primarily Red Hat®) as well as Novell® and UnixWare® consists

Intranet/Internet web hosting implementations using MS-Internet Information Server® (on Microsoft® platform) and Apache (Linux).

Installation, configuration of secure gateway for Internet access, using firewall & proxy services with added options like access control lists (ACL) and content filtering.

Installation, configuration of name serviceor DNS on MS Windows® and Linux (Bind)

Implementation of electronic messaging & collaboration  services (E-mail) on both MS-Windows® (using MS Exchange Server) and Linux (using Sendmail / Postfix / Qmail), with added features like spam filtering, web mail, etc.

Other than above, we also provide services like: 

• Operating System hardening: installation of updates, service packs, patches and bug fixes
• Implementation of RAID and load balancing features to ensure high availability of server systems
• Server monitoring, management, troubleshooting, performance monitoring & tuning